Information you provide
QuickFixBooks may receive contact details, appointment information, a description of your technical problem, and information you choose to share during a remote-support session.
How information is used
Information is used to schedule and deliver support, communicate about the session, maintain service records, improve troubleshooting guides, and comply with applicable obligations.
Remote sessions
You control the remote-support connection and should close unrelated applications and sensitive documents before connecting. Session recording is not assumed and should occur only with clear notice and consent.
Service providers and retention
Booking, payment, communications, analytics, and remote-access providers may process information on behalf of QuickFixBooks. The final policy will name or categorize those providers and explain retention and deletion practices.
Contact
Call QuickFixBooks at (707) 356-3891. Sal, our virtual receptionist, may collect a brief call summary and callback information for Frank.